How to Make a Claim Against Your Home Insurance Company
A big headache occurs when there is a breakdown at home or a theft, humidity, electrical appliances that stop working, a broken shower tray… If you have home insurance, according to the contracted policy, it will take care of the repair and possible compensation But as the cases are diverse, the insured is not always happy with the action of the insured in his home. For this reason, this time we are going to explain how to claim home insurance.
Claim before the insurer itself
In case of any complaint, inform your insurance company to be able to be in writing. Typically, companies have an email or complaint service for their policyholders. If this is not the case, you can contact their Customer Service Department to file a claim, or the Insured Ombudsman appointed by each Company.
This claim must be sent by means of which there is a record of its referral, for example, burofax with text certification or certified letter, or going directly to one of its offices with your letter and a copy, keeping the latter duly stamped.
General Directorate of Insurance and Pension Funds
If after those two months that we mentioned, you have not received a response, or this is unfavorable, you can go to the General Directorate of Insurance and Pension Funds. This body, in addition to managing claims, advises the insured regarding their rights.
The General Directorate of Insurance and Pension Funds has four months to respond, although it usually takes up to six or eight months due to the number of claims that have been filed in recent years. The biggest problem with this body is that its decisions are not binding and although most insurers choose to comply with the resolution when it is favorable to the client, there are cases in which the company ignores it.
Claim home insurance in court
When this happens, or in cases in which the General Directorate of Insurance has not resolved in your favour, the last option is to go to court. An option that may be slower, but that is often necessary to protect your rights against the home insurance company. Finally, keep in mind that you have a period of two years to file the lawsuit.
Other claims to insurance companies
At claimant.es we help you claim your compensation for a traffic accident. Our expert lawyers help you and accompany you throughout the process to improve the compensation offered by your insurer for the accident you suffered.
At claimador.es we carefully study the documentation you provide us and calculate the maximum compensation that corresponds to you by law after suffering a traffic accident. Do not hesitate; in claimant.es you have expert lawyers who will defend your interests.
What is insurance and how to choose the best one for you
Insurance is a financial product that will help protect you, your loved ones and your assets against unforeseen events. In this article we will show you what insurance is, how insurance works, what they are for, which ones exist and how to choose them?
If you don’t want to risk your financial security for an emergency. If you want to protect what you have built with so much effort in the event of an unforeseen event and don’t know how to start, how to compare, or how to do it, this article is especially made for you. Also if you already have insurance, but you want to be sure that you know exactly how to get the most out of it and if you can improve it.
What is insurance
Insurance is a contract that you make with an insurance company to protect you from a risk to which you are exposed. When you buy a policy (another way of calling them), the insurer will cover you financially for the damage you may have. The same, if you are protecting a loved one or an asset you have from an unforeseen event.
For example, you can protect your house, a car, a bicycle, your pet, your life, and the expenses involved in the death of a very close relative, among others. If something bad happens, thanks to the protection you have, the insurance company will give you money to attend to that emergency.
What is insurance for?
Insurance is used to compensate, cover, or protect your integrity, your life, or your assets. It protects them in the event of an event that could negatively affect you.
How insurance works
The most basic thing you need to know
You start by choosing a risk that you want to protect yourself from. Then you choose how much protection you want to take and the details of how you want to be compensated if that risk happens. For this, you contract your insurance or policy (we will use these two words as synonyms.
This product has protection or coverage, that is, events that are protected. At the same time, it has some exclusion. That are some conditions that are clearly indicated in your policy that are not covered by it and those are the cases in which the insurance will not pay compensation.
In order to be protected, you pay a premium. The premium is the value or price you have to pay for your policy. In several cases, you can choose the method of payment of your premium between:
- Monthly
- Quarterly
- Biannual
- Annual
In some, you can make a single payment
Certain cases, paying annually will give you an additional discount on the value of your premium compared to choosing the monthly payment.
Your policy will be valid. In other words, a time during which you will be protected. Before the validity ends, you will have to make the decision of whether you want to renew your contract or not. If you renew it, you will be protected again for the duration of the new term. If you do not renew it, you will lose the protection and you will assume the risk that you were protecting yourself from.
