Things to consider while developing a Medicine Delivery System for the pharmaceutical business

With an ever-growing demand for healthcare products and medicine, traditional pharmacies are getting tough to satisfy consumers’ requirements. Nowadays customers don’t want to visit medical stores and purchase medicines through on-demand apps. On-demand medical app delivery solution provides great discount offers and faster home deliveries, so most people are moving towards on-demand apps.

As per the statistics, the e-market of pharmacy was valued at 52.6 billion USD in 2019 and it will rise to 333 USD billion by the year 2025. Keeping this statistic in mind, it is clear that the pharmacy market is evolving rapidly.

This is the reason why some pharmacy business is willing to invest in on-demand medicine delivery software that permits users to order easily in just a few clicks.

How does the medicine delivery app work?

A healthcare delivery app allows users to deliver their medicine at their doorstep in just a few clicks. In the last few years, on-demand delivery for the pharmacy business has seen a huge lift. However, there are multiple factors to consider when developing a medicine delivery app. Here are the business models that will assist you in building a medicine delivery app:

First Model – In this business model, pharmacy has a wide range of medical products, a user has to submit the prescription for the medicine they need. The online seller checks the availability of the order and dispatches the product once the user makes the payment.

The second model – In this business model, the pharmacy doesn’t store the medicines, you can partner with a traditional pharmacy or local store. When the consumer makes an order, they check the medicine availability at the nearest pharmacy store. Once the customer makes the complete payment the delivery agents then deliver the medicine to the specified location. The revenue is divided into both the involved groups.

Procedures for the medicine delivery app development:

To develop a user-friendly and robust medical delivery system for pharmaceutical business must keep in mind all the points

Complete Research and Analysis

You should do complete research about the pharmaceutical business before initiating. In this step understand the current market situation, recognize market size and trends, a customer base of medicine app development. Also, search about your competitors what kind of services they offer, and other factors.

Business model and app development

The next thing is to do is select the type of business model as discussed above. The further phase of app development will completely rely on the type of business model. Based on your business model, you can decide on app features and functionality.

Search out for a mobile app development company

This is one of the most important parts when you decide to develop any type of on-demand app solution. Acquiring one of the best mobile app development companies for the pharmacy business is quite challenging. However, by analyzing and surveying, you will get the best app development company.

App Testing and launching

It is necessary to test the app before launching it. The testing team must thoroughly check the app before its launching. After launching the app, start planning for the app up-gradation and enhancement.

Features of medicine app development

The features of an app are imperative factors for the success and popularity of the app. Given below are the essential features one must include in the medicine app

Customer Features

• Login and Registration

The user must easily register and be able to login into the app through a mobile number, or email id. For additional security, you can also include OTP verification.

• Search medicine

Allow users to search the medicine of their choice with the help of filters such as name, brand, categories, most popular medicine, etc.

• Alternative option

In case there is an unavailability of any medicine, the app should recommend similar medicine with the same elements.

• Add to cart

Customers should be able to select the medicines or any medical products they require must be able to add to the cart easily.

• Track the orders

When customers have placed the order successfully, they must be able to track the order with the unique track id.

• Ask for expert advice

Adding this feature to your app will be helpful for users. Users can ask their questions related to health and seek advice from an expert regarding medicines and their elements, properties, and much more.

Multiple payment options – This feature is common but it is imperative as nowadays users like to pay through different methods such as credit/debit cards, e-wallets, net banking, and so on.

Features for Admin Panel

• Dashboard

Admin must be able to manage, check, and view all current orders, delivery people, customers, upcoming orders, and much more.

• Pharmacist management

This permits the admin to manage, add or remove any pharmacy apps that has partnered with.

• Consumer Management

Admin can handle the broadcast messages, manage customers, push notifications to consumers regarding offers, deals, etc.

• Inventory management

This feature permits the admin to handle inventory and notify the dealers when products are going out of stock.

• Reports and Statistics

It is mandatory for the admin to keep a check on all operational data and statistics to create performance reports and make marketing actions.

Pharmacy Features

• Easy setup

This should permit the swift and easy account set up for pharmacies on the app.

• Product Management

The pharmacy owner should analyze and handle the product including all the details such as expiry date, description, and medical instructions.

• Listing of products

This feature will allow pharmacists to upload, add product images, cost, and categories.

• Order History

Pharmacy retailers can access the complete order history from the past to provide users with a personalized experience.

Most pharmacy store owners want to develop a medicine delivery solution to monetize their business and stay updated with the technology and it offers huge benefits. The availability of medicines at the appropriate time is necessary and it is essential to have instant solutions than to visit the pharmacy shop. Online medicine delivery solution has been boosted since the arrival of the pandemic.

Conclusion

The pharmacy delivery app has included new and innovative features to protect the customers. Customers are now looking for ease and convenience in healthcare facilities, they have adopted the latest technology and they need medicine at their doorstep. The pharmacy industry is one of the biggest industries amongst all that will flourish at all times.